Shipping policy

The estimated delivery time frames for Australia are:

For customers in VIC, approximately 3 - 5 working days;

For customers in NSW, SA, ACT, approximately 4 - 8 working days;

For customers in QLD, NT, WA and TAS, approximately 7 - 10 working days.

Due to the Covid-19 pandemic, there is an update on the courier estimated delivery time as below:

For customers in VIC, approximately 8 - 13 working days;

For customers in NSW, SA, ACT, approximately 10 - 15 working days;

For customers in QLD, NT, WA and TAS, approximately 12 - 19 working days.

The estimated delivery time frames for New Zealand are:

15 to 20 working days. Postage and taxes are not included in the cost when you check out. You will be asked to pay for the taxes and postage.

NOTE:

Delivery time only starts after buyers’ payments have been cleared and the item has been dispatched from our warehouse (usually 1 -2 working days after receipt of cleared payment).

Our delivery partners and ourselves cannot guarantee a delivery on any specific dates or times as this is not something under our control.

Due to ongoing COVID restrictions placed in different states and natural disasters from time to time, delivery time frames can be affected. Your patience in such circumstances would be highly appreciated.